On this page, you can find out how to contact us in relation to making a complaint about a solicitor or barrister. Alternatively, if you are from the legal profession or a journalist, you can find details on how to contact us below.
The Legal Services Regulatory Authority provides an independent and impartial service that helps resolve complaints against legal practitioners – both solicitors and barristers.
The Complaints and Resolutions Unit can be contacted weekdays (except Bank Holidays) from 10:00 – 12:30 on telephone: 01-8592911, or by email: [email protected].
More information on how we handle complaints against members of the public is available on our Make a Complaint page.
More information for legal practitioners on how we handle complaints is available on our How We Handle Complaints page.
If you wish to enquire about becoming a Limited Legal Partnership, please contact our Registration, Levy and Fees Unit on: Tel 01-8592900 Email: [email protected]
If you wish to inquire about the Roll of Practising Barristers, please contact our Registration, Levy and Fees Unit on: Tel: 01-8592900 Email: [email protected]
The Legal Services Regulatory Authority is committed to giving you the best possible service at all times. We have a Quality Service Charter which sets out service standards.
Your feedback – including compliments, comments and complaints – provide a valuable source of information for us in monitoring and reviewing our service delivery standards.
Please let us know when you get good service, when things go wrong, or how you think we can improve our services. This will allow us serve you better.
You can contact us by email on: [email protected].
Our Press Office is open 9 a.m. – 5 p.m. on weekdays (excluding Bank Holidays).
Please note, the Press Office only answers queries from members of the media and does not handle complaints.
For media enquiries, please email [email protected]
Legal Services Regulatory Authority
PO Box 12906
For general queries please contact the office by email: [email protected]