Complaints Information for Legal Practitioners
On this page you will find information for legal practitioners about how complaints to the LSRA are handled, including details of the complaints committees.
Complaints information for legal practitioners
We receive and investigate complaints against legal practitioners in relation to inadequate services, excessive costs, and misconduct. Where appropriate, we will try to resolve complaints informally with practitioners and clients.
For information on what to expect if a complaint is made to the Legal Services Regulatory Authority about a legal practitioner, view or download our Complaints Information Guide for Legal Practitioners below.
Making a complaint to the LSRA
For information about how to make a complaint against a solicitor or barrister, please see the ‘Make a Complaint‘ section of our website.
For further queries you can contact our Complaints and Resolutions Unit:
Our Telephone
01-8592911
Monday to Friday (except Bank Holidays)
From 10:00-12:30
Our Email
[email protected]
Our Postal Address
Complaints and Resolutions Unit
Legal Services Regulatory Authority
P.O. Box 12906
Dublin 7
Complaints Committee and Review Committee
The Complaints Committee considers and investigates complaints of alleged misconduct about legal practitioners that are referred to it by the LSRA. Read more here: Complaints Committee.
The Review Committee reviews determinations and directions made by the LSRA which relate to complaints of inadequate legal services and / or excessive costs. Read more here: Review Committee.