Complaints report

Home/Tag: Complaints report

LSRA report shows 673 complaints received and 646 complaints closed in five month period

2021-10-04T13:26:36+00:00October 4th, 2021|

LSRA report shows 673 complaints received and 646 complaints closed in five month period Regulator encourages legal practitioners to engage positively in complaints  process to help resolve complaints early on Regulator cautions consumers and legal practitioners on risks of cybercrime Press release: 4 October 2021 The Legal Services Regulatory Authority (LSRA) today publishes its second complaints [...]

LSRA report highlights 33% increase in complaints about legal practitioners

2021-04-23T09:20:25+00:00April 7th, 2021|

Regulator highlights concerns about online advertising by solicitors The LSRA today publishes its first complaints report for 2021 which shows it received 805 complaints in a six month period, a 33% increase on the previous reporting period. The report, Independent Complaints Handling, provides details of the number and nature of complaints received and investigated during the [...]