The Legal Services Regulatory Authority continues to operate under remote working arrangements until further notice, in line with the latest Government restrictions to suppress the transmission of Covid-19.
We are still receiving and investigating complaints about solicitors and barristers. We have adjusted our service due to the Covid-19 restrictions.
Our telephone service is operating with a mobile phone number and there is no facility to leave voice messages.
Complaints Phone Line: 087-2199100
Phone Line Operating Hours: 10a.m. to 12.30p.m.
Monday to Friday (except Bank Holidays)
If you wish to make a new complaint, please use the on-line complaints form available here. The form should be completed in Word format and e-mailed to [email protected] e-mail. For further information, go to our Complaints Page.
Your use of electronic forms and emails will greatly assist us with handling your complaints at this time.
If you have a query regarding an existing complaint, please e-mail us at [email protected]. Please include the LSRA Complaints Reference Number. A member of our complaints staff will get back to you as soon as possible.
If you have a general query, please contact the office on [email protected] A number of staff are remotely monitoring the receipt of e-mails. Our capacity to comprehensively reply to queries and requests may be limited due to current circumstances.
Last updated 4 January 2021