What You Can Complain About What you can make a complaint about The LSRA receives and investigates complaints about legal practitioners – solicitors and barristers. We handle three types of complaints about: Inadequate legal services: when the client considers the legal service was not of a standard that [...]
LSRA report proposes reforms to enhance competition and increase efficiencies and transparency in conveyancing services The Legal Services Regulatory Authority (LSRA) today publishes an independent expert report and makes recommendations for reforms to enhance competition and increase efficiencies and transparency in the delivery of conveyancing services for the benefit of consumers. The LSRA identifies three priority [...]
Privacy Policy & Cookies On this page you will find information how the Legal Service Regulatory Authority collects and uses information about you, based on your visits to this website. Data Protection The Legal Services Regulatory Authority (LSRA) is committed to protecting the rights and privacy of all individuals in [...]
Resolving Complaints How we can help you resolve your complaint If your complaint is about inadequate legal services or excessive costs, we will first invite you and the solicitor or barrister to try to resolve the complaint informally. We call this process Informal Resolution and it involves a [...]
Our Consultations We value the views of our stakeholders. Our consultations are listed here, along with written submissions received to consultations which are now closed. For more details and to find out how to participate, click to expand the links below. Open Consultations There are no open consultations [...]